Learn about Fixorix service cancellation rules, charges, and booking policies for home services in Kerala.
<h2>Fixorix Cancellation Policy</h2>
<p>At Fixorix, we aim to provide reliable and timely home services across Kerala. This Cancellation Policy outlines the terms and conditions for cancelling service bookings made through the Fixorix platform.</p>
<p>Fixorix is Kerala’s trusted platform for home services including plumbing, electrical, cleaning, AC repair, and maintenance services.</p>
<h3>1. Free Cancellation</h3>
<p>Customers can cancel their service booking free of charge if the cancellation is made before a service provider (technician) is assigned.</p>
<h3>2. Cancellation After Technician Assignment</h3>
<ul>
<li>If a service provider has already been assigned, a cancellation fee may apply</li>
<li>The fee is charged to compensate for technician time and travel</li>
</ul>
<h3>3. Cancellation After Service Start</h3>
<ul>
<li>No cancellation is allowed once the service has started</li>
<li>Customers will be charged the full or partial service amount</li>
</ul>
<h3>4. No-Show Policy</h3>
<ul>
<li>If the customer is not available at the scheduled service time, it will be treated as a cancellation</li>
<li>Cancellation charges may apply</li>
</ul>
<h3>5. Emergency Services</h3>
<p>For emergency bookings (24/7 services), cancellations may not be allowed once the technician is dispatched.</p>
<h3>6. How to Cancel a Booking</h3>
<ul>
<li>Cancel directly through the Fixorix app or website</li>
<li>Contact our support team via phone or WhatsApp</li>
</ul>
<h3>7. Contact Support</h3>
<ul>
<li>Phone: +91 9778076007</li>
<li>WhatsApp: +91 9745608070</li>
<li>Email: support@fixorix.in</li>
</ul>
<h3>8. Policy Updates</h3>
<p>Fixorix reserves the right to modify this Cancellation Policy at any time. Updates will be reflected on this page.</p>
<p>By using Fixorix services, you agree to this Cancellation Policy.</p>
INR
EN